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Outreach & Enrollment Coordinator/ Community Health Worker

Aviva Health

Aviva Health

Software Engineering, Data Science
Roseburg, OR, USA
Posted on Nov 18, 2025

WHO WE ARE:

Aviva Health is a dynamic and mission-driven federally qualified health center (FQHC). Committed to providing comprehensive and compassionate healthcare services, Aviva Health offers a holistic approach to care, addressing patients' medical, behavioral health, dental, and social service needs. As a vital healthcare resource in the community, Aviva Health fosters a collaborative and supportive work environment where dedicated healthcare professionals have the opportunity to make a meaningful impact on the lives of individuals and families. Join us at Aviva Health and be part of a team that is dedicated to making a difference in the lives of our patients and the community we serve.

BENEFITS INCLUDED:

  • Monday - Friday Scheduling
  • Paid Holidays
  • PTO
  • Comprehensive Medical, Dental, and Vision Coverage
  • 403(b) Retirement with Employer Match

POSITION PURPOSE:

The Outreach and Enrollment Coordinator provides insurance enrollment opportunities for residents who lack access to healthcare and health insurance. This position provides enrollment and application follow-up assistance, builds/strengthens enrollment collaborations with local partner organizations, maintains an ongoing presence in the community (i.e. attending key local events) and increases health insurance coverage and access to quality primary health, dental, and behavioral care for the community.

ESSENTIAL FUNCTIONS:

  • Provides unbiased information to consumers about health insurance, the new marketplaces, qualified health plans, Medicaid (Oregon Health Plan).
  • Assists patients in enrolling and navigating through the patient
  • Provides assistance to patients regarding the 340B pharmacy program (i.e., IDP).
  • Provides healthcare system navigation
  • Facilitates enrollment of eligible health center patients and services area residents into affordable health insurance coverage through the Oregon One System.
  • Collaborates with provider teams, patients, Oregon Health Plan, and other state agencies to ensure proper enrollment and eligibility determination to facilitate proper care.
  • Networks with Communities United Resource Network (CURN) to maintain and obtain knowledge of community resources in order to make referrals accordingly to patients.
  • Supports outreach/enrollment assistance personnel as needed, complies with, and successfully completes all applicable federal and/or state consumer assistance training required for carrying out consumer assistance functions.
  • Provides enrollment assistance (including but not limited to completing applications, gathering documentation, and troubleshooting the enrollment process) for uninsured children and adults to access subsidized, low-cost, and free health insurance programs through Oregon One System.
  • Provides structured patient education on health coverage, engages in follow-up conversations, and offers renewal assistance for enrolled individuals.
  • Distributes outreach materials to patients, community members, partner organizations and businesses to build coverage option awareness.
  • Develops, discovers, and attends events to promote coverage options and the mission and services of the organization.
  • Attends and represents the organization at trainings and meetings as
  • Participates in ongoing conference calls, webinars, and other professional
  • Assists in development and implementation of Aviva Health outreach and enrollment
  • Collaborates with quality manager as it pertains to Oregon Health Plan patient enrollment data to ensure measures are met. (i.e., Wolf Creek Job Corp).
  • Coordinates Independent Drug Program as
  • Performs other duties as

QUALIFICATIONS:

  • High school diploma or GED required; Associate degree or higher
  • Two years of experience in a busy office setting; Medical insurance knowledge
  • Excellent communication and people skills; Bilingual
  • Oregon CHW certification or to be obtained within 6 months from date of

Aviva Health is an Equal Opportunity Employer
We are committed to fostering a diverse and inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.

Aviva Health is a Drug-Free Workplace

To ensure a safe and secure environment for our employees and patients, Aviva Health maintains a drug-free workplace. All employment offers are contingent upon passing a drug screening and a criminal background check. Compliance with these policies is required throughout employment.