Company Description: FrontrowMD is on a mission to solve consumer trust in health and wellness. Today, our Clinicians’ Choice badges, Clinician Reviews, and ClinicianAI shopping assistant have enabled 700+ of the best DTC brands to increase confidence with their shoppers, by delivering medical expert and research insights right to the point of purchase.

We are backed by top-tier VC and angel investors who are pioneers in digital health. FrontrowMD’s Founder & CEO, Irfan Alam, formerly led business strategy at Everlywell, a consumer health unicorn, before being awarded Forbes 30 under 30 when he dropped out Harvard Business School to launch the company in 2022.

Role Description: Now that we’ve found product-market-fit, we are hiring a full-time People/HR Lead to help manage our ~50 full-time team that is growing quickly.

Talent acquisition & recruiting

• Own full-cycle recruiting from sourcing and first-round screens through offer.
• Run background and reference checks, and deliver a high-signal, respectful candidate experience.
• Build repeatable hiring processes, scorecards, and an interview bar that scales with headcount.

People operations & compliance

• Own payroll, health insurance and benefits administration, and annual renewals.
• Administer and continually improve our HRIS / PEO and keep employee records accurate and audit-ready.
• Ensure compliance with federal and multi-state employment law across a distributed workforce.

Employee relations & performance

• Be the trusted first point of contact for employee questions and concerns.
• Support managers on performance management, and handle offboarding and separations with fairness and care.
• Steward company policies — keep them current, compliant, and clearly communicated.

Culture & engagement

• Build culture and community in a remote-first environment.
• Plan and execute our bi-annual team retreats end-to-end.
• Own onboarding so new hires ramp fast and feel connected from day one.

Partner to leadership

• Act as a thought partner to the CEO and leadership on org design, headcount planning, and compensation.
• Take on occasional high-priority special projects in close partnership with the CEO.

About you

Must-haves

• 5+ years in HR / People roles, including time inside a fast-moving startup.
• Hands-on experience owning payroll and benefits administration (ideally Rippling)
• Working knowledge of US multi-state employment compliance.
• Full-cycle recruiting experience.
• Comfortable operating as the sole People person and building from a blank page — scrappy, systems-minded, and biased toward action.
• Excellent written and verbal communicator with genuine discretion around confidential and sensitive matters.
• Poise and sound judgment in difficult conversations.

Nice-to-haves

• Scaling experience through Series A/B growth.
• SHRM-CP / SHRM-SCP or PHR / SPHR certification.
• Background in health, wellness, or another regulated space.

Logistics

• Remote, US-based
• Full-time