Company Description

FrontrowMD is on a mission to solve consumer trust in health and wellness. Today, our Clinicians’ Choice badges, Clinician Reviews, and ClinicianAI shopping assistant have enabled 700+ of the best DTC brands to increase confidence with their shoppers, by delivering medical expert and research insights right to the point of purchase.

Founder & CEO Irfan Alam formerly led business strategy at Everlywell, a consumer health unicorn, before his MBA at Harvard Business School, and was named Forbes 30 Under 30. CPO Yaser Mahmoud led Product at Meta, Amazon, and other fast-growing SaaS startups, and holds an MBA from Harvard Business School and a BA from Yale.

Role

We're looking for a Senior Product Designer to own design end-to-end across our product portfolio: ClinicianAI (AI-powered research and shopping assistant), Clinician Reviews (clinician evaluations), Clinicians Choice Badge (doctor-powered social proof), and Clinician Analysis (clinician-driven product insights) — and to shape what's next on our roadmap, including our Brand Customer Portal, Clinician Self-Service, and several other product launches. You'll be the design voice on a small, fast-moving team, working directly with Product, Research, and Engineering. If you combine exceptional craft with product thinking, move with startup speed, and are excited about AI in healthcare, we'd love to meet you.

Location: Fully Remote

Key Responsibilities

• Lead design across the portfolio end-to-end: Drive design from discovery through polished, shipped UI across ClinicianAI, Clinician Reviews, Clinicians Choice Badge, and Clinician Analysis — for shoppers, clinicians, and brands.
• Design AI-native experiences: Invent interaction patterns for LLM-powered features in ClinicianAI where conventions don't exist yet — making AI outputs feel trustworthy, transparent, and clinically credible at the point of purchase.
• Take 0→1 products from ambiguity to launch: Lead design for new roadmap bets like the Brand Portal (self-serve analytics and campaign management for brands) and Clinician Self-Service (onboarding and review workflows for clinicians) from first sketch to launch.
• Elevate visual craft and brand cohesion: Raise the bar on the visual quality of shopper-facing surfaces — badges, review modules, on-site widgets — where clarity and polish directly drive shopper trust and conversion.
• Evolve the design system: Sharpen and extend our existing component library, patterns, and guidelines so a small team can ship consistently and fast across multiple products.
• Prototype rapidly and validate: Move quickly from concept to high-fidelity prototype (in Figma, Claude, or code), independently run lightweight research with shoppers, clinicians, and brands, and use data (CVR, engagement, adoption) to iterate.
• Partner cross-functionally: Work daily with Product and Engineering to scope, spec, and ship. Communicate design rationale clearly to leadership, Customer Success, and brand partners.

Qualifications

• 6+ years of product design experience owning consumer-facing or B2B products end-to-end, ideally in a startup or high-growth environment.
• A strong portfolio demonstrating polished UI craftsmanship, systems thinking, and measurable product outcomes. Include a portfolio link with viewable access in your resume — applications without one won't be considered.
• Experience designing AI/LLM-powered products (or deep curiosity plus rapid learning): you understand how to design around model limitations, communicate uncertainty, and build user trust in AI outputs.
• Excellence in visual and interaction design: typography, layout, color, motion, and composition. Expertise in Figma and AI-assisted design tools like Claude; comfort with Adobe Creative Suite a plus.
• Rapid prototyping skills: high-fidelity prototypes in Figma required; prototyping with Claude or in code (HTML/CSS/JS) strongly preferred.
• Research and data fluency: ability to independently plan and run lightweight research (usability tests, shopper/clinician interviews) without a dedicated research team, and use analytics and experiments to inform design decisions.
• Strong communication and collaboration: you articulate design rationale and strategy clearly, take feedback well, and align cross-functional teams without authority.
• Healthcare, e-commerce, or regulated industry experience is a plus — especially designing for trust, credibility, and compliance.

Why Join Us

• Impact: Help millions of people make better health decisions by combining AI and medical expertise.
• Ownership: As our senior design leader, you'll define the design culture, system, and quality bar across the entire product portfolio.
• Cutting-Edge Tech: Design with the latest LLMs and tackle novel problems in AI product design, healthcare UX, and consumer trust.
• Fast-Paced Culture: Join a small, passionate team that iterates fast, encourages new ideas, and supports each other.
• Compensation: Competitive salary, benefits, and meaningful equity.

If you're excited about designing AI-powered health products that make a real difference, we want to hear from you. Please send your portfolio link and apply.