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Senior Product Manager, Reimbursement

Tempus

Tempus

Product
Chicago, IL, USA
Posted on Feb 20, 2025

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

As a Senior Product Manager, Reimbursement at Tempus, you are critical to supporting reimbursement initiatives and developing tools to improve operational efficiency. In this role, you will be instrumental in integrating third-party software solutions into the Tempus ecosystem, with a particular focus on enhancing processes in key areas such as Prior Authorization, Insurance Verification, Insurance Appeals, and Medical Record Requests. Your strategic vision and execution will drive the efficiency and effectiveness of the reimbursement process, ensuring that Tempus meets payer and policy compliance requirements. By optimizing these critical areas, you will help streamline the path to reimbursement, ultimately supporting Tempus' mission to deliver precision medicine and improve patient outcomes.

What You'll Do:

  • Develop and manage the product roadmap for the Billing team, ensuring alignment with Tempus' strategic goals.
  • You will envision and articulate a clear, inspiring path forward, identifying key milestones and setting ambitious yet achievable targets.
  • Work closely with engineering, reimbursement, operations, and finance teams to drive the planning, design, and development of billing solutions.
  • Partner with leadership to develop project plans and set targets as part of quarterly planning; be accountable for achieving those targets.
  • Develop a deep understanding of the reimbursement domain, including Prior Authorization, Insurance Verification, Insurance Appeals, and Medical Record Requests.
  • Coordinate with various stakeholders to ensure the product meets the needs of all users, including clinicians, patients, and internal teams.
  • Oversee product releases, ensuring they are stable in production and meet scalability, reliability, and performance goals.
  • Cultivate and drive improvements to the billing process, ensuring efficiency and effectiveness.
  • Distill, refine, and document information and implementation requirements across Tempus’ teams.
  • Lead operational change management for production changes and any related workflow impacts.
  • Triage and act on product support requests.

What You'll Bring:

  • Approximately 10+ years of experience in product management, with a focus on billing, insurance, or claims.
  • Deep expertise in Prior Authorization, Insurance Verification, Insurance Appeals, and Medical Record Requests.
  • Outstanding cross-functional leadership skills, with proven experience managing complex projects through influence.
  • A proven track record of translating research into design and product decisions.
  • Exceptional storytelling and communication skills, capable of explaining complex concepts in simple terms.
  • An entrepreneurial spirit, with a proclivity to roll up your sleeves and work on everything from strategy to execution.
  • Experience building and developing high-performing teams.
  • A growth mindset and a desire to continuously learn.
  • Knowledge of healthcare and experience in the reimbursement domain is ideal

Why Work With Us:

  • Your work will directly impact patients and the people who treat them.
  • Be part of a team that is at the forefront of healthcare innovation.
  • Work in a highly collaborative, cross-functional environment.
  • Competitive pay, employer-paid healthcare, stock options, and more.

#LI-SH1
#LI-Hybrid
#LI-Onsite

The expected salary range below is applicable if the role is performed from [Illinois] and may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits, depending on the position.

Illinois Pay Range
$110,000$160,000 USD

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Additionally, for remote roles open to individuals in unincorporated Los Angeles – including remote roles- Tempus reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engaging positively with customers and other employees; accessing confidential information, including intellectual property, trade secrets, and protected health information; and appropriately handling such information in accordance with legal and ethical standards. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.