Your responsibilities/岗位职责

1. Provide technical support and consulting to developers (mainly Chinese developers) using our platform, optimizing user acquisition and engagement. 对接客户（主要是中国开发者和出海团队），解决投放中遇到的归因、数据接入、平台分析等问题。
2. Coordinate with internal teams (product, engineering) to drive problem resolution. 协调内部团队（产品、工程）推动问题解决。
3. Provide product training to clients, introducing new features and how to use them. 为客户提供产品培训，介绍新功能使用方法。
4. Gather developer feedback and communicate to product and engineering teams. 收集客户需求、反馈并整理内部。
5. Assist the sales team in identifying business opportunities, driving renewals, or upselling. 协助销售团队识别商机，推动续约或增购。
   

Requirements/任职要求

1. A bachelor's degree in business, marketing, engineering, or a related field. 商业、营销、工程或相关领域的学士学位
2. 1~2 years of experience in mobile user acquisition, mobile game publishing, management consulting in the tech sector, customer service, or a related field. 1-2年以上移动用户获取、移动游戏发布、科技行业的管理咨询、客户服务或相关领域的经验
3. Fluent in English, excellent communication and interpersonal skills. Demonstrated ability to build and maintain relationships with customers. 流利的英语表达能力，出色的沟通和人际交往技能、与客户建立和维护关系的能力。
4. Strong problem-solving and analytical skills. 强大的解决问题和分析能力
5. Strong communication and coordination skills, clear logical thinking, and a sense of responsibility. 沟通协调能力强，逻辑清晰，有责任感
   

Preferred Requirements/加分项

1. Prior experience as a publishing manager or user acquisition manager for mobile apps. 移动应用的发行经理或投放经理的经验。
2. Familiar with the mobile advertising (iOS / Android) ecosystem. 熟悉移动广告（iOS / Android）生态
3. Experience working with mobile developers running ads campaigns overseas, advertising platforms, third-party attribution tools, or growth teams. 有出海公司、广告平台、第三方归因工具或增长团队的工作经历
4. Experience in handling overseas clients. 有处理海外客户的经验
5. Experience analyzing results with SQL in databases. 使用SQL在数据库中分析结果的经验。
6. Technical skills and understanding of how APIs and SDKs work. 能够理解API和SDK的工作原理。